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Company:
Abbey National plc
Services:
Abbey is one of the UK's leading personal financial services company. It is the biggest bank that only focuses on UK personal financial services.
If offers a full range of personal financial services both direct and through intermediaries, to more than 18 million UK customers and expatriates. The range of services includes mortgages and savings, bank accounts, loans and credit cards, long term investments including pensions and unit trusts, life, critical illness and unemployment cover and household insurance. It also provides offshore banking for expatriates.
Abbey's goal is to be the leading provider offering only personal financial services in the UK via both direct and intermediary channels. Abbey intends to offer the highest level of service and advice to UK consumers, many of whom feel that they have not been well served by the UK banking industry.
In September 2003, Abbey National re-launched its business and brand, with plans to `turn banking on its head'. The name was shortened to Abbey and it announced a radical shift in how it would treat customers. Abbey promised to get rid of financial jargon and simplify the way it presents it accounts and service to reflect what customers are really looking for.
All Abbey businesses and assets outside the UK personal financial services remit have been placed in a Portfolio Business Unit (PBU) and will be managed for value and exit by the end of 2005. In exiting these businesses and assets in the PBU, the intention is to maximise returns for Abbey shareholders.
Abbey's roots date back to 1849, with the establishment of the National Freehold Land and Building Society. In 1944, it merged with the Abbey Road Building Society to form Abbey National. In July 1989, it was the first building society to convert to plc status and to be floated on the London Stock Exchange.
Contact Details:
Abbey National House
2 Triton Square
Regent's Place
London
NW1 3AN
United Kingdom
T: +44-870 607 6000
W:
http://www.abbeynational.co.uk
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